We have all read countless articles lauding the importance of investing time into developing a seamless user experience and here are a few reasons why this continues to be sound advice.
As this ABC Money article explains, UX has the ability to positively or negatively influence overall conversion rates. Thoughtful and refined user experiences provide audiences with the information they need easily and efficiently, ultimately boosting conversions and resulting in a content customer base.
Makes a crucial positive first impression
First impressions count and if a website doesn’t provide its audience with a seamless experience, they won’t return or recommend the service to their social circles. If businesses want to convert audiences into customers and ensure they keep returning, investing time into creating a welcoming and user-friendly website is crucial.
Reduces time required for website revisions
Investing in the creation of a successful UX from the beginning will ultimately save a lot of time and resources in the future. Websites with a poor UX may receive a lot of audience complaints or experience an incredibly high bounce rate which will need addressing if the website is ever going to act as a useful and important business tool.
Professional web designers in Cheltenham, such as the team that can be seen here http://www.ma-design.biz, understand how to create a UX tailored to individual audiences, with both the creative flair and the longevity to continue serving businesses well into the future.
Minimise repetitive customer enquiries
Regularly receiving similar questions from audiences is a clear sign that the UX needs revising to ensure important pieces of information are easily discoverable. Understanding precisely what target audiences want to learn from a website is a key part of the UX development process, ultimately helping businesses to create a useful website that meets all needs and expectations.
Contributes positively to SEO
Search engines both value and prioritise websites providing an excellent UX for their audience. Put simply, if Google doesn’t think a website is easy to navigate, it will not rank as highly as it possibly could for key search terms, which will ultimately negatively impact traffic, reach, and brand recognition. Equally, a poor UX will quickly deter audiences from sharing it within their own social feeds, ultimately, also negatively impacting organic shares which are proving to be an increasingly important component of every SEO strategy.